| Invoice # | Service | Amount | Due Date | Status |
|---|---|---|---|---|
| INV-2025-10001 | Cloud Backup Pro + Disaster Recovery | $1,798.00 | Oct 31, 2025 | Paid |
| INV-2025-10002 | Security Monitoring 24/7 | $299.00 | Oct 31, 2025 | Paid |
| INV-2025-11001 | Cloud Backup Pro + Disaster Recovery | $1,798.00 | Nov 15, 2025 | Pending |
| INV-2025-11002 | Security Monitoring 24/7 + Compliance | $898.00 | Nov 15, 2025 | Pending |
| INV-2025-09001 | All Services | $2,895.00 | Sep 30, 2025 | Paid |
| Service Name | Status | Plan | Renewal Date | Cost |
|---|---|---|---|---|
| Cloud Backup Pro | Active | Enterprise | Nov 15, 2025 | $499/mo |
| Disaster Recovery | Active | Premium | Dec 01, 2025 | $1,299/mo |
| Security Monitoring 24/7 | Active | Standard | Nov 08, 2025 | $299/mo |
| Data Encryption Suite | Inactive | Professional | Expired | $199/mo |
| Compliance Management | Active | Enterprise | Jan 10, 2026 | $599/mo |
| Date | Files Backed Up | Size | Duration | Status |
|---|---|---|---|---|
| Oct 20, 2025 - 02:15 AM | 12,847 | 450.5 GB | 2h 34min | Completed |
| Oct 19, 2025 - 02:10 AM | 12,623 | 425.2 GB | 2h 21min | Completed |
| Oct 18, 2025 - 02:05 AM | 12,501 | 418.9 GB | 2h 15min | Completed |
| Oct 17, 2025 - 02:00 AM | 12,389 | 410.1 GB | 2h 08min | Completed |
| Oct 16, 2025 - 01:55 AM | 12,256 | 402.7 GB | 2h 02min | Completed |
| Device Name | Type | OS | Last Backup | Status | Action |
|---|---|---|---|---|---|
| MacBook Pro - Steve | đģ Laptop | macOS 14.1 | Oct 20, 2:15 AM | Active | |
| Windows Desktop - Office | đĨī¸ Desktop | Windows 11 Pro | Oct 20, 2:10 AM | Active | |
| iPad Air | đą Tablet | iPadOS 17.1 | Oct 19, 8:45 PM | Active | |
| iPhone 15 Pro | đą Mobile | iOS 17.1 | Oct 20, 1:30 PM | Active | |
| NAS Server | đ˛ī¸ Server | Linux | Oct 18, 11:20 PM | Offline |
| Ticket # | Subject | Priority | Created | Last Update | Status |
|---|---|---|---|---|---|
| #TK-2025-1047 | Backup scheduling issue with NAS | High | Oct 19, 2025 | Oct 20, 9:30 AM | In Progress |
| #TK-2025-1045 | Need help with disaster recovery plan | Medium | Oct 18, 2025 | Oct 20, 2:15 PM | In Progress |
| Ticket # | Subject | Priority | Created | Resolved | Status |
|---|---|---|---|---|---|
| #TK-2025-1042 | Two-factor authentication setup | Medium | Oct 15, 2025 | Oct 16, 10:45 AM | Resolved |
| #TK-2025-1038 | Storage quota increase request | Medium | Oct 12, 2025 | Oct 13, 3:20 PM | Resolved |
| #TK-2025-1031 | Integration with third-party software | Low | Oct 08, 2025 | Oct 10, 4:05 PM | Resolved |